Privacy Policy for Bitcoin Nova
Categories of Data Collected
To provide you with a high-performance and secure platform, the collection of certain data categories is necessary:
Identity and Contact Data During account registration and when using our customer support, we collect basic information. This typically includes your full name, email address, and phone number.
Verification and Compliance Data If necessary for the integrity of our platform or to comply with anti-fraud policies, we may request identification documents from you to validate your identity and eligibility to use the platform.
Technical Identifiers and Device Data As soon as you access our systems, we automatically collect technical parameters. This includes your IP address, information about your browser, the operating system used, and server access logs. This metadata is essential to ensure secure authentication and ward off threats.
Usage Analytics and Activity Metadata We analyze anonymized interaction data on our analytics dashboards to continuously improve user experience and software performance. The analysis of this activity metadata does not mean that Bitcoin Nova performs direct custody of your assets.
Transaction and Payment Details If you use paid tools or premium services, we process the data necessary for payment processing, usually involving secure, external payment providers.
Legal Bases for Processing
We process your personal data based on recognized legal grounds. These include the necessity of contract fulfillment (to grant you platform access), our legitimate interests (such as protecting our IT infrastructure from misuse), compliance with legal obligations in Germany, and, where legally required, your explicit consent.
Operational Data Usage
Bitcoin Nova uses the collected information primarily for operational purposes. This includes setting up your account, authenticating you at each login, providing efficient support, and monitoring system security. We use analytical data to optimize our algorithms and tools. Marketing or advertising communication occurs only if you have actively opted in. You can revoke these settings in your profile at any time.
Data Storage and Third-Party Disclosure
We do not sell your personal data under any circumstances. Data is transferred exclusively to carefully selected service providers who assist us in the technical operation of the platform. This includes, for example, providers of cloud hosting, support software, analytics services, and identity verification. The storage duration of your data depends on the period necessary to fulfill the stated purposes or as required by legal retention periods.
International Data Transfer
By utilizing global cloud technologies, your data may be processed on servers located outside of Germany. In such cases, we employ Standard Contractual Clauses and comparable safeguards to ensure a level of security consistent with European and German data protection standards.
Security Measures
We implement appropriate technical and organizational measures to protect your data from loss, manipulation, or unauthorized access. This includes encryption techniques and strict internal access controls. However, please note that no electronic transmission or storage method can guarantee absolute security.
Your Data Protection Rights
You possess extensive rights concerning your personal data. You have the right to access, rectify incomplete data, delete your account, restrict processing, and the right to data portability and objection. To exercise any of these rights, please contact our support. To protect your account from unauthorized access, an identity verification is required before processing such requests.
Updates to This Policy
Bitcoin Nova reserves the right to adapt this privacy policy as needed to accommodate new legal requirements or technical advancements. Significant changes will be transparently communicated to you via notifications on the platform.
Last Updated: May 26, 2026